Luisa Alvarez, Anna Soler, Leonor Guiñón, Aurea Mira
Short review, Volume 29, June, Issue 2
KEYWORDS: balanced scorecard; clinical laboratory; management; strategic plan
Maria Salinas, Maite López-Garrigós, Emilio Flores, Ana Santo-Quiles, Mercedes Gutierrez, Javier Lugo, Rosa Lillo, Carlos Leiva-Salinas
Original papers, Volume 25, February, Issue 1
KEYWORDS: Preanalytical phase; errors in laboratory medicine; balanced scorecard; patient safety